An IP PBX is a telecommunication device that provides voice connectivity to desk phones within a building. It oversees the outgoing and incoming calls across its telephone network using an internet connection.
Caller can leave a voice message when nobody available to take call.
Calls are forwarded to other extensions or external phone numbers when not answered/busy.
Complete and comprehensive reporting of your Extensions, Calls & Billings.
To provide self-service for caller and take input for call routing.
Browser based access for easy configuration and management.
Global Contacts are managed and visible to all users in the system.
Calls are forwarded to Mobile Number or other extensions when user not available.
Internal/External Conference can be conducted.
SMS: Send SMS to individual group.
Manage Contacts: Create and manage contact groups.
Fax: Send and receive FAX by downloading or uploading TIFF Files.
Chat: Easy access to chat with other extensions.
Email: Send E-mail to individual or groups.
Follow Me: Calls not answered on the extension, can be forwarded to any other extension or external number.
Extension Phone: Choice of IP Phone, Soft Phone (with Head Phone)orAnalog Phone.
No Extension Hardware In Server: No additional hardware needed on the server side for more extension.
Extension Rights Control: Extension Rights like allow call recording, View CDR,Web Login,Chat,SMS,Call Forwarding, Conference,Email,Fax Can be defined.
"Bridging Your Customer Solutions"
Customization: As per your business process requirement.
PBX Integration: Can be integrated to any external PBX on standard interfaces like PRI/SIP.
Email Integration: Email can be integrated with Voxpro Solutions IP PBX.
SMS Integration: SMS can be integrated with Voxpro Solutions IP PBX.
"To ensure security and integrity of your call centre"
Highly Secure Access: User Rights are Restricted and Password typing is masked.
Voice Encryption: Voice can be encrypted between server & agent to avoid snapping.
Session Handling: No user can view the reports without the login of admin.
No Data Injection: Data Injection is prevented in MYSQL Server.
Cross Site Attack: Application is guarded against cross site attack.